Last Updated: September 11, 2026
 
Ocean Garden Products, Inc. (“Ocean Garden Products,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, browse our online store, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use and protect it, how we may share it, and the choices and rights available to you.
By using oceangardenproducts.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you browse our website, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our business.
Depending on how you interact with us, we may collect:
  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Telephone number
  • Account information
  • Order and transaction information
  • Products purchased or considered
  • Information submitted through contact forms
  • Customer service communications
  • Marketing and communication preferences
  • Any other information you voluntarily provide to us
We may also automatically collect certain technical and website usage information, including:
  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited
  • Products or content viewed
  • Referring website or source
  • Date and time of website visits
  • Website interactions
  • Cookies and similar technologies
We do not intentionally request sensitive personal information unless it is necessary for a specific business purpose and permitted by applicable law.

2. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including to:
  • Process and fulfill orders
  • Process payments and transactions
  • Provide shipping and delivery services
  • Send order confirmations and shipping updates
  • Provide customer support
  • Respond to questions and inquiries
  • Manage customer accounts
  • Improve our website, products, and services
  • Understand how visitors use our website
  • Maintain website security
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Send newsletters, promotional offers, and marketing communications where permitted by law and where appropriate
  • Manage communication preferences
  • Comply with legal and regulatory requirements
  • Enforce our Terms and Conditions
  • Protect our rights, property, customers, and business operations

3. Marketing Communications and Opt-Out

If you choose to receive promotional emails, newsletters, special offers, or other marketing communications from us, we may use your contact information for these purposes.
You may opt out of promotional email communications at any time by clicking the “Unsubscribe” link included in our marketing emails or by contacting us at:
Email: [email protected]
Phone: +1 (201) 934-9191
If you receive promotional SMS messages from us, you may reply STOP to unsubscribe or HELP for assistance, where applicable.
Opting out of marketing communications will not prevent us from sending essential transactional or service-related communications, such as order confirmations, payment notifications, shipping updates, account notices, or responses to customer service inquiries.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, improve functionality, understand website traffic, and support our marketing and business activities.
Cookies may collect information such as browser type, device information, pages visited, products viewed, website interactions, and other technical information.
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or performance of portions of our website.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar tracking technologies.
For additional information about our use of cookies, please review our Cookie Policy.

5. Payment and Transaction Information

When you place an order through our website, payment information may be collected and processed by our payment processing providers.
We may receive information necessary to confirm and fulfill your transaction, such as payment status, transaction details, and limited payment-related information.
We do not intentionally store complete payment card numbers or security codes when such information is processed by third-party payment providers.
Payment providers may process your information according to their own privacy policies and terms.

6. Shipping and Order Fulfillment

To fulfill your orders, we may share necessary information with shipping companies, delivery providers, fulfillment providers, and other service providers involved in completing your purchase.
Information shared for this purpose may include your name, shipping address, telephone number, email address, order details, and other information necessary to complete delivery.

7. How We Share Information

We do not sell or rent your personal information for money.
We may share personal information with trusted third-party service providers when reasonably necessary to operate our online store and conduct our business.
These service providers may assist us with:
  • Website hosting and maintenance
  • Payment processing
  • Order processing and fulfillment
  • Shipping and delivery
  • Customer support
  • Email and communications
  • Analytics
  • Marketing services
  • Website security
  • Information technology
  • Business administration
These service providers are expected to use personal information only as necessary to provide services to us and in accordance with applicable contractual and legal requirements.
We may also disclose personal information:
  • When required by law, regulation, legal process, or government request
  • To protect our rights, property, safety, customers, or business operations
  • To investigate fraud, security issues, or unlawful activity
  • To enforce our Terms and Conditions or other agreements
  • In connection with a merger, acquisition, restructuring, financing, sale, or transfer of all or part of our business
  • With your consent or at your direction

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
  • Order and transaction records
  • Customer service
  • Accounting and tax requirements
  • Legal and regulatory compliance
  • Dispute resolution
  • Fraud prevention
  • Security purposes
  • Enforcement of agreements
  • Legitimate business purposes
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal, regulatory, and business requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of personal information.

10. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These rights may include, where applicable:
  • The right to know or access personal information we maintain about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information, subject to applicable exceptions
  • The right to obtain information about how personal information is collected and used
  • The right to opt out of certain marketing or targeted advertising activities where applicable
  • The right to withdraw consent where processing is based on consent
  • The right to appeal a privacy-related decision where required by applicable law
The availability and scope of these rights depend on applicable law and whether specific legal requirements apply to our business.

11. How to Submit a Privacy Request

To submit a privacy-related request, please contact us using the information below.
Email: [email protected]
Phone: +1 (201) 934-9191
Please provide sufficient information for us to understand your request. We may take reasonable steps to verify your identity before fulfilling certain requests, where required or permitted by applicable law.
We will review and respond to valid privacy requests within the timeframe required by applicable law.
If applicable law provides you with a right to appeal our response to a privacy request, you may contact us using the same contact information and clearly state that you are submitting a privacy appeal.

12. Children’s Privacy

Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, shipping providers, social media platforms, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies and terms of any third-party service you use through links on our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy request, please contact us:
Ocean Garden Products, Inc.
9915 Mira Mesa Boulevard, Suite #350
San Diego, CA 92131
United States
Email: [email protected]
Phone: +1 (201) 934-9191
Business Type: Florida Foreign Profit Corporation
Document No.: F17000005112
FEI/EIN: 26-1551284
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)
Website: oceangardenproducts.com